This article is for all users of iAM Learning
To ensure that a passed course is properly registered, especially if you have taken it before, it is important to select the "retake course" option. If you choose the "review last attempt" option, the system will not record your current attempt and your score will not be captured.
Before you begin your course, it is essential to have a reliable internet or data connection. If your connection is disrupted, your progress cannot be recorded as complete.
Once you have successfully completed the quiz and passed the course, it is crucial to avoid unintentionally starting the quiz again during the same session. Doing so will trigger the system to recognise it as a new attempt, which will overwrite your previous passing score. The reporting your L&D team will see will be the most recent attempt.