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Why are my users getting emails from the LMS platform?

Understand more about the reminders and auto notifications

The article is for Training Managers and Admins

Automated Reminders

The iAM Learning platform offers several options for automated reminders that can be sent to your learners. Here are some additional details about these options:

Refresher emails:

For our courses that are IOSH approved and include a quiz (such as Our Health and Safety, Cyber Security, and Policy and Compliance Collections), there is a 12-month refresher option. This means that after 12 months from when the user completed the course, they will receive an automatic reminder to complete the course again.

Deadline reminders:

If you have set deadlines for your users, the system can send a notification once a deadline has passed, reminding them that they have overdue training to complete.

Personalised Reminders:

You also have the option to send reminders to your learners at any time. Simply go to your settings area and personalise the email to be sent out to all learners or a select few.

 

If you wish to turn either, or both of these auto reminders off, you can raise a ticket at helpme@iamlearningcontent.com.