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Why can't my admin see any courses?

understanding why

This article is for Training Managers

 

If an administrator wants to complete training, they need to be part of a group in order to access the courses in their learner view. It is possible for a user to be both an admin and a member of the same group. However, they do not necessarily have to be a member of the group they manage if it doesn't give them access to the appropriate courses.

To find out which groups a user has access to as a member, simply go to their profile and select "groups". You will see a list that shows the groups they are part of.

User groupsadmin

When you see a group with a blue hat icon, it means that the user is a member of that group. On the other hand, if you see a group with a green person icon, it means that the user is an admin of that group.

To add users to groups, simply click on "add group" located in the top right-hand corner.

Please keep in mind that admins cannot add or remove themselves from groups. This task must be completed by a training manager.